Privacy Policy

1. GENERAL INFORMATION

1.1 Data Controller

Lemaire & Co LLC (hereinafter "Lemaire & Co", "we", "us", "our") is the data controller responsible for the processing of your personal data in connection with the use of our Lemaire & Co application and website.

Contact details:

• Email: support@lemaireandco.com
• Location: Barcelona, Spain

1.2 Scope of this Policy

This Privacy Policy describes how we collect, use, store, and protect the personal information you provide to us when:

• Visiting our website (lemairencolanding.vercel.app and related domains)
• Downloading, installing, and using the Lemaire & Co application for macOS
• Communicating with us through our support channels
• Subscribing to our email communications

1.3 Commitment to Privacy

Lemaire & Co is committed to protecting and respecting your privacy. This Privacy Policy has been prepared in compliance with:

• The European Union General Data Protection Regulation (GDPR) 2016/679
• Spain's Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD)
• Other applicable data protection regulations

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

2.1.1 Purchase Information

When you purchase a Lemaire & Co license, we collect:

• Full name
• Email address
• Transaction data (processed by our payment provider Squeezy Lemon)
• Country of residence

Legal basis: Performance of contract (Article 6(1)(b) GDPR)

2.1.2 Support Communications

When you communicate with our support team, we collect:

• Name and email address
• Content of your inquiry or request
• Relevant technical information you voluntarily provide

Legal basis: Legitimate interest in providing customer support (Article 6(1)(f) GDPR)

2.1.3 Communications Subscription

If you opt to subscribe to our email updates:

• Email address
• Communication preferences
• Date and time of subscription

Legal basis: Consent (Article 6(1)(a) GDPR)

2.2 Automatically Collected Information

2.2.1 Application Usage (Analytics)

Lemaire & Co collects limited information about application usage through Google Analytics:

• macOS version
• Mac model (Apple Silicon or Intel)
• Lemaire & Co application version
• Frequency and duration of use
• Features used (collections, movements, modes)
• Error reports and crashes with anonymized technical information

Important: We do not collect personally identifiable information through the application. All analytics data is anonymized.

Legal basis: Legitimate interest in improving the application (Article 6(1)(f) GDPR)

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

3.1.1 Contract Performance

• Process your license purchase
• Manage your account and license
• Provide access to the application and updates
• Verify the validity of your license

3.1.2 Essential Communications

• Send purchase confirmations
• Notify changes to our services or policies
• Respond to your support requests

3.1.3 Marketing Communications (with your consent)

• Inform you about new versions and updates
• Share news about new collections or features
• Send educational content about using the application

You can withdraw your consent at any time by clicking "Unsubscribe" in any email or contacting us.

4. WHO WE SHARE YOUR INFORMATION WITH

We share minimum necessary information with the following service providers acting as data processors:

4.1.1 Squeezy Lemon (License and Payment Management)

• Services: Payment processing, license management, fraud prevention
• Data shared: Name, email address, transaction data
• Location: United Kingdom / European Union
• Protections: Data Processing Agreement (DPA), GDPR compliance

4.1.2 Google Analytics (Web and Application Analytics)

• Services: Website and application usage analysis
• Data shared: Anonymized technical information, usage patterns
• Location: United States (transfer under adequate protection mechanisms)
• Protections: Anonymized IP, Standard Contractual Clauses (SCC)

4.5 We Do Not Sell Your Information

Lemaire & Co never sells, rents, or exchanges your personal data with third parties for their marketing purposes.

5. YOUR RIGHTS UNDER GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

How to Exercise Your Rights

To exercise any of these rights, you can:

• Send an email to: support@lemaireandco.com with the subject "Exercise of GDPR Rights"
• Clearly specify: Which right you wish to exercise and provide sufficient information to verify your identity

We will respond without undue delay and in any case within one month of receiving your request.

6. DATA RETENTION

We retain your personal data for the following periods:

• Active Customer Data: During the validity of your license and contractual relationship, plus 6 additional years after termination (legal tax and accounting obligation)
• Support Data: 3 years from last communication
• Marketing Data (with consent): Until you withdraw consent or request deletion. Maximum 3 years without interaction (automatic cleanup)
• Analytics (anonymized): 26 months (Google Analytics configuration)

7. INFORMATION SECURITY

We implement appropriate security measures to protect your personal data against:

• Unauthorized access
• Unauthorized alteration, disclosure, or destruction
• Accidental loss

Technical Measures Include:

• Encryption: Use of HTTPS/TLS for data transmission
• Encryption at rest: Sensitive data stored encrypted
• Firewalls: Perimeter system protection
• Monitoring: Intrusion detection and anomalous activity
• Updates: Regular security patches

8. CHILDREN'S PRIVACY

Lemaire & Co is not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16 without verifiable parental consent.

If you believe your child under 16 has provided us with personal data, contact us immediately at support@lemaireandco.com.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically to reflect:

• Changes in our data practices
• Changes in applicable legislation
• Improvements in our security measures
• New functionalities or services

When we make material changes:

• We will post the updated policy on our website with a new effective date
• We will notify you by email (if we have your address) at least 30 days in advance for substantial changes
• We will request your renewed consent if changes require a new legal basis

10. CONTACT INFORMATION

For any inquiries about this Privacy Policy or the processing of your personal data:

Email: support@lemaireandco.com
Recommended subject: "Privacy Inquiry" or "Exercise of GDPR Rights"

We commit to responding to your privacy-related inquiries within a maximum of 30 calendar days.